Classify and route support tickets without reading them one by one
Every incoming query gets tagged by topic, urgency and intent, and routed to the right team before a human opens it.
AI Cookbook · living repository
Answer, classify and route inquiries without drowning the team.
living repository // 26 recipes // goal 11 per category, no repeats // latest 2026-09-22
each recipe: questions, ready prompt, one step at a time
Every incoming query gets tagged by topic, urgency and intent, and routed to the right team before a human opens it.
A chat that answers questions from customers or your team using only your manuals, policies and catalogs, and says "I don't know" when the answer is not there.
Every week you reply to the new reviews on your Google Business Profile, good and bad, with texts that sound like you, thank people for specifics and resolve complaints without arguing. You review and paste.
An open source CRM with AI agents that reply, ask the qualification questions and leave every conversation sorted in a pipeline, running on your own server. No per-seat or per-message fees.
radar // github + hugging face
The all-time best and what is moving most in the last 15 days, 11 and 11 per source, no repeats. Refreshed every morning.
reading the radar…
What a recipe is
A real case, published by a company, a repository or a verifiable outlet, turned into instructions you can follow today. Plus a guided mode: it asks about your business, builds your prompt and walks you through one step at a time.
How it is verified
Every recipe carries its original source with a link and a verification date. Figures are quoted exactly as the source publishes them; if the source gives no numbers, neither does the recipe. Never two recipes about the same thing.
Get them
A new recipe comes out almost every day. Follow along via RSS at /en/recipes/rss.xml, on @oladigital.cl or on Telegram.